AMMEX want to show the company policy to guide its management system and work to full customer satisfaction in the administration field on the Costa del Sol.

Customer must be understood as any user of our products, processes, services, or attitudes, both in the inner and outer fields of the Company. we are at the same time service providers and customers, so we must meet the needs and expectations of our users, as well as laws and regulations.

The basic guidelines of the Corporate Policy, which should preside our actions, are summarized in the principles and objectives listed below:

• Customers are the reason for our work. We should achieve their satisfaction through the ability of Quality Assurance.

• A job well done is our goal. A job well done that satisfies the expectations of the customer.

• The prevention of errors will have priority over efforts to control them.

• Improving quality must be addressed and followed in a planned and systematic manner. This planning and monitoring should be based on objective data and fed back continuously. This applies to all areas of our organization.

• Achieving the highest levels of quality requires an attitude of collaboration and teamwork. Individualistic attitude, beyond the needs of others, has no place in this system or AMMEX.

• Improving quality is everyone's responsibility. We do not rest on others to control us or make a filter for work wrongly done.

• Great attention must be paid to training and education as a necessary tool for the job. It must be ongoing, planned and oriented to customer satisfaction.

• Communication is everyone's job. Good communication is essential for progress in improving quality.

• Improving quality is an ongoing process. We must acquire the habit of continuous improvement, creating high quality awareness, establishing annual quality objectives; we set the level of our improvements.